Welcome to Bathroom Supplies Store! These Terms and Conditions govern your use of our website and the purchase of products from us. By accessing our site and making a purchase, you agree to these terms. Please read them carefully.

1. User Obligations and Responsibilities

By using our website, you agree to:

  • Provide accurate and complete information during the registration and checkout process.
  • Use the website only for lawful purposes and in accordance with these terms.
  • Not engage in any activity that could harm the website or its users.

2. Product and Service Description

We strive to provide accurate descriptions and images of our products. However, slight variations in color or design may occur due to screen settings. If you have any questions about a product, please contact us before purchasing.

3. Order and Payment Terms

Orders are subject to availability and confirmation of the order price. We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed at the time of order confirmation. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing, or suspected fraudulent activity.

4. Shipping and Delivery

We offer two shipping options:

  • Standard Shipping: $12.95 via DHL or FedEx, delivered within 10-15 business days after dispatch.
  • Free Shipping: For orders over $50 via EMS, delivered within 15-25 business days after dispatch.

Please note that order processing takes 1-2 business days before your item is shipped.

5. Returns and Exchanges

We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return or exchange it within 15 days of receipt, provided the item is in its original condition, unused, and in the original packaging. The following items are non-returnable due to hygiene and safety reasons:

  • Shower heads
  • Shower hoses
  • Shower panels

For detailed instructions on how to return or exchange an item, please refer to our Returns & Exchanges Policy.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Bathroom Supplies Store and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.

7. Limitation of Liability

Bathroom Supplies Store shall not be liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our products or services. Our total liability for any claim related to your use of the website or purchase of products shall not exceed the amount paid for the product in question.

8. Governing Law

These Terms and Conditions are governed by the laws of the United States. Any disputes arising from these terms shall be resolved in the courts of Agawam, Massachusetts.

9. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: [email protected]
Address: 74 Springfield Street, Agawam, US 01001

Thank you for shopping with Bathroom Supplies Store. We appreciate your business and are here to ensure you have a positive shopping experience.